The leading student and residential letting agency in York
About I G Property
I G Property was started in 1989 by Ian Furby with one property. I G is now one of the largest and most successful student and residential letting agents in York. We let over 500 properties each year – 340 of them fully managed by our team of 12 property professionals.
A professional team with membership of professional organisations and schemes
Our team have a wealth of experience in student property and residential lettings, many of the team being landlords, and several of us were once students.
I G Property:
- aim to provide the highest possible customer service to our landlords and tenants alike
- are committed to making your time as a tenant or landlord with us run as smoothly as possible, and
- are members of professional organisations and schemes to make sure we understand all legislation covering the property lettings industry.
National Approved Lettings Scheme (NALS), and SAFEAGENT
I G Property are licensed with the National Approved Lettings Scheme (NALS), and we have been awarded the SAFEAGENT accreditation mark. This provides peace of mind as it is only awarded to letting agents who protect landlord and tenant monies through an independently audited client money protection scheme.
The Property Ombudsman
We have our own procedures for dealing with any issues or complaints you may have. So if you feel we could have done something better, please contact us, to discuss this, and we will do our best to resolve the matter for you.
We are also a member of The Property Ombudsman redress scheme. This is a free, impartial and independent service for unresolved disputes between consumers and property agents. For more information on this scheme click here
In-house maintenance team
We have an in-house maintenance department, and our own fast-response maintenance team with well-equipped vans, meaning we assess and deal with issues promptly.
The office is open from 9am to 5pm Monday to Friday, and 9am to 2pm on Saturday.
We have an out of hours answer service to ensure that we are on hand 7 days a week to deal with any urgent issues.