Welcome from everyone at I G Property!
It’s an exciting time moving into your student house, but there is a lot for you to remember and get used to. This information will give you an overview, and also points you in the right direction for more information and advice.
This information is for students living in a house managed by I G Property. If your house is managed by your landlord, they will give you information about moving into your house.
Remember you can always contact us to ask questions.
Checking into your house – what happens?
About a month before your tenancy start date, we will contact you with your moving in date (we call this the check-in date) and more information about what to expect when you check in to your property.
On your moving in day an I G representative will meet you at the house. The most important things they will run through with you are:
- safety equipment at the house, such as the smoke detectors, fire extinguishers and fire blankets
- condition of the house – a full report with photos will be emailed to the lead tenant to keep. You will have seven days to check the report and let us know in writing of anything you aren’t happy with in the report. Our report will contain photos of the house, but it’s always a good idea to take your own photos of the property – remember the photos must show the date and time.
Do I need insurance?
Your landlord will insure the building but this does not cover your personal belongings. We always advise that you get your own insurance. It’s surprising just how much stuff we all have, and although theft is rare from our houses, it can happen. With insurance, your belongings could also be covered for damaged. We don’t suggest specific insurers, but there are plenty. Try a website that compares insurers and costs, such as Go compare, or Martins Money Tips.
Paying your rent
Your rent will be paid by direct debit, making it easy for everyone.
We post reminders on Facebook and send general email reminders before rent payments are due, so make sure we have your correct email, and follow us on Facebook.
If you find that you are unable to pay your rent, please get in touch with us straight away. We are charged by the bank for payments that fail, such as a bounced payment when we have requested the rent from your account, but it has ‘bounced’ because of insufficient funds in your account. We then have to pass that charge on to you. You could also get in touch with your guarantor if you find you cannot pay your rent.
Paying your bills
This can cause problems, especially when there is a group of you. Here are some things to consider:
- divide the responsibility – each tenant takes on either gas, electricity, broadband, telephone, water, insurance, TV subscriptions or a combination
- put everyone’s name on the bills
- open a joint bank account and each pay in a set amount each month to cover all the bills. Then set up standing orders to pay the bills. Be very careful to make payments on time as missing a bill payment could affect your credit score
- take regular meter readings. Make sure you take meter readings when you move in and when you move out. It is essential that you also do it during the year to make sure you are not being over or under charged
- consider all-inclusive payments where all the bills are included in the rent. Usually you will have to agree to this before you sign your tenancy agreement. Or, sign up with a service where you each pay an amount for the bills and the service pay and sort out the bills for you. There are several companies offering this service, see Glide, or split the bills, there are also other bill paying services available.
Your university may have more advice on paying bills. Also check out the many websites offering advice for students such as Save The Student, click here to go to their advice about paying bills.
Any issues with the house
Have a look at the Maintenance Advice pages of our website. If something crops up during your time in the house that you think our in-house maintenance team needs to sort out, please use our online maintenance reporting system Your request will go straight to our maintenance team.
Allowing access to the house
I G Property, or someone working on our behalf, may need to come into the house to check its condition and to carry out necessary repairs or maintenance. We will always give at least 24 hours’ notice of any visits, unless it’s an emergency, or there is a risk to the property or tenants.
We also need access to conduct viewings for the next academic year. We will always let you know when we are viewing. Please try to keep your house tidy during viewing time, as it helps to let the house much quicker, and so we do fewer viewings.
Making the house your own – without losing your deposit
We all want to make ourselves at home, and to make our surroundings reflect our taste. But remember you must return the house in the same condition as when you moved in. So no painting or covering the walls in Blu tack. You can hang hooks and pictures using damage free hooks, such as Command hooks. Use free-standing shelves if you have the room, don’t screw shelves to the wall. Also great bedding, rugs, lamps, and accessories can help make it feel like yours. And use fairy lights never candles (unless they are battery candles).
We want you to get your deposit back at the end of your tenancy, it makes everyone’s life much easier.
Good luck with your studies, and we all hope you have a great year.